Neil Castaldi recruits, trains, and builds skilled and talented hotel staff. He understands that the success of a hotel hinges on the skill of the staff. He always makes sure that there is a high level of employee morale, and that every department of the hotel contains a strong team that works together smoothly. Having a team of employees who work cohesively is one way to ensure that your hotel will operate smoothly no matter what challenges or issues arise.
Hospitality is defined as a generous and friendly receptions of guests. It also refers to the business of housing and entertaining guests. Businesses that offer hospitality services such as hotels, cruise lines, transportation services, and restaurants thrive through providing guests with top of the line services. These companies can provide this level of services by recruiting talented staff. If the manager of a hotel or restaurant is a skilled problem solver and a talented team player, he or she will be able to provide the guests with a great experience.
The manager is not the only important employee. Every employee at a hotel, restaurant, or other hospitality business needs to be dedicated, hardworking, and patient. Dealing with crowds of people on a daily basis requires a deep well of patients. Providing dozens of guests with everything they need requires a hard working person. Every person who works in the hospitality industry needs to be dedicated to their job, and willing to take care of their guests. Neil Castaldi fills his hotels with employees who are passionate about hospitality and hard working